Invocom
Automate customer support and qualify leads with AI chatbots
Target Audience
- Customer support teams
- E-commerce businesses
- Sales operations managers
- Small business owners
Hashtags
Overview
Invocom helps businesses handle customer interactions 24/7 using AI chatbots that answer FAQs, qualify leads, and route complex issues to human agents. It combines automated conversations with live chat to boost sales conversions while reducing support costs. The platform integrates directly with websites and CRMs to streamline customer engagement.
Key Features
AI Chat Flows
Handles bulk FAQs and live chats with contextual understanding
Real-Time Analytics
Tracks performance metrics and exports actionable reports
Swift Integration
Embed chat widget in <30 seconds with copy-paste code
NLP Support
Understands customer intent using natural language processing
Smart Routing
Automatically assigns tickets to available agents
Use Cases
Qualify sales leads automatically
Handle customer FAQs 24/7
Provide live chat support
Sync data with CRM platforms
Schedule meetings via chatbot
Pros & Cons
Pros
- Combines AI chatbot with human live chat
- Real-time performance dashboards
- No-code website integration
- Sentiment analysis for emotional cues
Cons
- Advanced features may require paid plans
- Limited third-party integration details
Pricing Plans
Free Trial
14 daysFeatures
- Full feature access
- No credit card required
- CSV report exports
- Basic analytics
Pricing may have changed
For the most up-to-date pricing information, please visit the official website.
Visit websiteFrequently Asked Questions
How to integrate the chatbot?
Copy-paste a code snippet to your website in under 30 seconds
Is there a free version?
Yes, with features like live chat, analytics, and email support
What analytics are available?
Real-time performance tracking with CSV exports
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