Jam

Jam is a bug reporting tool that captures everything developers need to debug issues in one click. It automatically records device and browser information, console logs, network logs, repro steps, and backend traces. Instant replay lets you see exactly what happened before a bug occurred, removing guesswork. Jam AI provides automated debugging assistance to speed up resolution.

Key Features

• One-click capture: Automatically collects all relevant debugging context including console errors, network requests, and more.
• Instant replay: See the exact sequence of user actions and system state before a bug.
• Automatic repro steps: No need to manually write steps; Jam generates them for you.
• Markup and sharing: Annotate, blur sensitive data, and share a link with your team or integrate with tools like Slack, Jira, Linear, GitHub, and more.
• Backend tracing: Optionally include backend logs and traces for full-stack visibility.
• Jam AI: Get AI-powered summaries and debugging suggestions.

Who It's For

• Quality Assurance engineers who need to file comprehensive bug reports quickly.
• Developers who want reproducible issues with actionable data.
• Product Managers and Customer Support agents who need to communicate bugs without technical back-and-forth.

Use Cases

• Streamlining QA workflows and reducing time spent on bug reproduction.
• Enabling non-technical team members to report issues effectively.
• Improving cross-team collaboration with shared, rich bug reports.

Key Benefits

• Saves significant time per bug report with automatic capture
• Instant replay eliminates need for manual repro steps
• Integrates with numerous popular tools like Jira, Slack, and GitHub
• Easy enough for non-technical team members to use