Nara
Automate customer service and boost sales with AI-powered 24/7 chat support
Target Audience
- E-commerce store owners
- Online customer support teams
- Small business operators
- Digital store managers
Hashtags
Overview
Nara acts as your always-available digital sales associate, handling customer queries and completing transactions across all your chat platforms. It instantly answers up to 70% of support questions while increasing revenue through personalized shopping assistance. The AI maintains a human-like conversation style that keeps customers engaged without needing manual oversight.
Key Features
Automated Workflows
Handles refunds, cancellations, and order tracking autonomously
Omnichannel Support
Works across Instagram DMs, email, CRMs, and other chat platforms
Human-Like Interaction
Provides natural conversations mimicking physical store assistance
Instant Scaling
Answers 70% of queries immediately without human agents
Use Cases
Process refunds and cancellations automatically
Provide personalized product recommendations
Answer 24/7 customer FAQs
Track orders and resolve shipping issues
Pros & Cons
Pros
- 22% average monthly revenue increase reported
- Seamless integration with existing chat channels
- True 24/7 availability with instant responses
- Reduces repetitive customer service tasks
Cons
- Pricing based on questions answered might limit high-volume users
- No mention of voice/video channel support
- Customization requires contact for enterprise plans
Pricing Plans
Starter
monthlyFeatures
- 100 questions/mo
- Basic support
Growth
monthlyFeatures
- 250 questions/mo
- Analytics dashboard
Professional
monthlyFeatures
- 500 questions/mo
- Real-time data updates
- Advanced analytics
Enterprise
monthlyFeatures
- 2000 questions/mo
- Custom workflows
- Priority support
Pricing may have changed
For the most up-to-date pricing information, please visit the official website.
Visit websiteFrequently Asked Questions
How does Nara count 'questions answered'?
Usage is measured by each customer inquiry processed through chat channels
Can I customize Nara for my business needs?
Yes, through custom plans that adapt to specific workflow requirements
How quickly can I set up Nara?
Offers one-click integration with most chat platforms and CRMs
Integrations
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