AI Customer SupportEmployee TrainingIT Helpdesk

ChatInsight

Deploy 24/7 AI assistants trained on company knowledge

Tiered
Free Version
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ChatInsight

Target Audience

  • HR departments
  • Customer support teams
  • IT helpdesk staff
  • Marketing departments

Social Media

Overview

ChatInsight lets businesses create custom AI chatbots using their own documents, FAQs, and internal knowledge bases. It acts as a tireless team member that handles repetitive queries across HR, IT, and customer support. The system learns from your specific business data to provide accurate, context-aware responses in multiple languages. Companies report doubled efficiency in handling common requests while freeing human staff for complex tasks.

Key Features

1

Custom Knowledge Base

Train chatbots on URLs, documents, and internal wikis

2

Multilingual Support

Automatically handles conversations in multiple languages

3

Human-like Interactions

Uses intent recognition for natural conversations

4

Team-specific Bots

Create separate knowledge bases for HR, IT, and support

5

24/7 Availability

Instant responses without human operator downtime

Use Cases

👩💼

Automate HR onboarding queries

🤖

Resolve common IT tickets automatically

📈

Deliver personalized marketing content

🛎️

Provide 24/7 customer support

📇

Create smart AI business cards

Pros & Cons

Pros

  • Reduces repetitive task workload by 50% according to case studies
  • No-code setup for non-technical users
  • Supports global teams with automatic multilingual capabilities
  • Centralizes company knowledge across departments

Cons

  • Requires initial time investment to train knowledge base
  • Advanced analytics only available in higher-tier plans
  • May struggle with highly technical niche queries

Pricing Plans

Free

monthly
$0

Features

  • 100 messages/month
  • 1 chatbot
  • Basic analytics

Basic

monthly
$49

Features

  • 2,000 messages/month
  • 5 chatbots
  • 3 data sources

Pro

monthly
$199

Features

  • 10,000 messages/month
  • 20 chatbots
  • 10 data sources
  • Advanced analytics

Enterprise

annual
Custom

Features

  • Unlimited messages
  • Dedicated support
  • Custom integrations
  • SLA guarantees

Pricing may have changed

For the most up-to-date pricing information, please visit the official website.

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Frequently Asked Questions

What types of files can I use to train my chatbot?

Supports URLs, text documents, markdown files, and internal wikis

Can I use this for external customer-facing support?

Yes, used for 24/7 customer service with company-approved responses

How does multilingual support work?

Automatically detects and responds in user's language without additional setup

Reviews for ChatInsight

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