ChatShape 🤖
Automate customer support and lead generation with AI chatbots
Target Audience
- Customer support teams
- Small business owners
- Digital marketing agencies
Hashtags
Overview
ChatShape lets businesses create custom AI chatbots trained on their website content or PDFs. Embed the chatbot to answer customer questions 24/7, capture leads automatically, and reduce support workload. No coding required - just add your website link and customize the chatbot's appearance to match your brand.
Key Features
Instant Support
24/7 AI answers customer queries using your website content
Lead Capture
Automatic email collection with visitor conversation history
Brand Customization
Adjust colors, tone, and chatbot appearance to match your site
Conversation Analytics
Track chat metrics and export lead data as CSV files
PDF Training
Create chatbots from uploaded documents and manuals
Use Cases
Answer customer questions instantly
Collect leads from website visitors
Automate 24/7 customer support
Convert more website visitors
Create PDF-based knowledge bots
Pros & Cons
Pros
- 5-minute setup with website link/PDF upload
- Real-time customization of chatbot behavior
- Detailed lead tracking with geographic data
- Proven to reduce human support requests
Cons
- Limited to web content/PDFs for training data
- Advanced data integration requires manual email request
- Source limits based on pricing tier
Frequently Asked Questions
Can I create chatbots from PDF files?
Yes, you can upload multiple PDFs to train your chatbot
How does lead collection work?
Chats include optional email forms with conversation history and location data
Can I modify bot responses after deployment?
Yes, you can update AI instructions and greetings anytime
Is chat analytics available?
All conversations are recorded and exportable
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