CuServly
Automate customer support with AI-powered chatbots in 3 clicks
Target Audience
- Customer support teams
- Small-to-medium business owners
- Multilingual organizations
Overview
CuServly lets businesses create customized AI chatbots that handle customer inquiries 24/7 using their own knowledge base. Train your bot on websites, documents, and spreadsheets to answer questions in 95 languages. Includes human handoff features and analytics to reduce support costs while maintaining control over responses.
Key Features
Multi-Format Training
Train chatbots using websites, PDFs, Word docs, and spreadsheets
Human Handoff
Seamlessly transfer complex queries to human agents
Multilingual Support
Handle customer queries in 95 languages
Unlimited Messaging
No restrictions on conversation volume in any plan
Knowledgebase Control
Edit, add, or remove training data in real-time
Use Cases
Assist e-commerce customers with product questions
Provide basic health information and triage
Answer financial/banking queries securely
Support global customers in native languages
Analyze frequent customer pain points
Pros & Cons
Pros
- 7-day free trial with no credit card required
- Real-time knowledge base editing capabilities
- Unlimited messages across all pricing tiers
- WordPress integration through custom code
Cons
- Strict file size limits for document uploads
- No permanent free plan after trial period
- Advanced features locked to higher tiers
Pricing Plans
Basic Plan
monthlyFeatures
- 1 Chatbot
- 5 Web Pages + 1 Data File
- 100KB text files / 500KB documents
- Unlimited websites
- No chat history
Business Plan
monthlyFeatures
- 2 Chatbots
- 50 Web Pages + 5 Data Files
- 500KB text / 2MB documents
- 30-day chat history
- Basic analytics
Professional Plan
monthlyFeatures
- 10 Chatbots
- 500 Web Pages + 10 Data Files
- 2MB text / 5MB documents
- Unlimited chat history
- Human assistance feature
Pricing may have changed
For the most up-to-date pricing information, please visit the official website.
Visit websiteFrequently Asked Questions
Is there a free trial available?
Yes, 7-day free trial with no credit card required
Can I edit the chatbot's knowledge base?
Yes, you can add/edit/delete knowledge units in real-time through the portal
How do I customize the chatbot's appearance?
Customize colors, avatar, logo, messages, and fallback responses
What file formats are supported for training?
PDF, DOC, TXT, PPT, XLS, CSV files and website URLs
Integrations
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