hachidori is a chatbot platform that supports LINE, WEB chat, and LINE WORKS. It leverages chatbot and API technology along with scenario design expertise to improve LTV and reduce costs. The platform automates responses (Q&A) and processes (scoring, database updates), and integrates with external and internal systems via API. It offers companion support during initial design and ongoing operations, and emphasizes extensibility for custom development. Use cases include LINE-based e-commerce with payment and inventory synchronization, WEB chat for estimate diagnostics, and LINE WORKS for daily report registration and schedule reference. hachidori is a certified partner of LINE and LINE WORKS, and is used for customer acquisition, CRM, external inquiry handling, and internal efficiency.
Key Benefits
- Companion support throughout design and operation phases
- High extensibility with API integration and custom development
- Cost-effective by improving LTV and reducing costs
- Supports LINE, WEB chat, and LINE WORKS