LiveChatAI is an AI-powered chatbot for customer support that instantly resolves up to 70% of support queries, reducing team workload and improving response times. It blends AI agents, live chat, and automation to deliver efficient support across web, mobile, and messaging platforms.
Key Features
- AI Agents: Train on your content to automatically answer common questions and hand off complex issues to human agents.
- AI Actions: Automate workflows and integrate with external tools via Make.com, webhooks, or Open API.
- Live Chat: Seamless transition from AI to human support for personalized assistance.
- Omnichannel Deployment: Embed on websites, WhatsApp, Slack, Shopify, WordPress, Zendesk, and more.
Use Cases
- Customer Support: Deflect routine inquiries, cut resolution times by 70%.
- Internal Support: Assist teams with HR, IT, and onboarding queries.
- eCommerce: Boost sales and order tracking with product-aware AI.
- Education: Provide instant answers for students and staff.
Who It’s For
Customer support teams, eCommerce businesses, educational institutions, and enterprises looking to scale support without increasing headcount.
Key Benefits
- Resolves 70% of customer queries instantly
- Supports multiple platforms (Zendesk, Shopify, WordPress, etc.)
- Includes AI Actions for workflow automation
- Provides free tools for productivity