mate.direct

Automate customer conversations on WhatsApp with AI

Tiered Subscription
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mate.direct

Target Audience

  • Small business owners
  • Customer support teams
  • E-commerce stores
  • Multilingual businesses

Hashtags

Overview

Get an AI assistant that handles WhatsApp messages for your business 24/7. Setup in minutes, communicate in multiple languages, and connect to your Google Sheets for real-time data. Never miss a customer query while maintaining your brand's voice.

Key Features

1

Multi-language Support

Handles 98+ languages with automatic detection and response

2

Google Sheets Integration

Access real-time data from spreadsheets during conversations

3

24/7 Responses

Instant customer support at any time of day

4

Conversation Summaries

Transforms long chats into brief, organized recaps

5

Human Handoff

Seamlessly transfers complex issues to human agents

Use Cases

💬

Handle customer inquiries automatically

🌍

Provide multilingual support

📅

Book appointments via chat

🛍️

Upsell complementary products

📋

Summarize chat histories

Pros & Cons

Pros

  • Supports 98+ languages out of the box
  • 2-minute setup with WhatsApp integration
  • 24/7 availability with brand voice consistency
  • Upselling capabilities increase sales by up to 80%

Cons

  • Token-based usage limits message volume
  • Requires WhatsApp business account access

Pricing Plans

2.0M tokens

monthly

Features

  • Speech recognition
  • Multi-language support
  • Google Sheets integration
  • Meeting scheduling
  • 24/7 automated responses

6.0M tokens

monthly

Features

  • All basic features
  • Increased token allowance

10.0M tokens

monthly

Features

  • Higher message capacity
  • Priority support

20.0M tokens

monthly

Features

  • Maximum token allocation
  • Enterprise-grade features

Pricing may have changed

For the most up-to-date pricing information, please visit the official website.

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Frequently Asked Questions

How does the WhatsApp AI Assistant work?

Integrates with your WhatsApp account to automatically respond using advanced language models, maintaining conversation context and accessing your knowledge base.

What languages are supported?

Supports 98+ languages including English, Spanish, Chinese, Arabic, and Russian with automatic detection.

Can it handle appointment scheduling?

Yes, integrates with scheduling tools to book appointments and provide direct booking links.

How does Google Sheets integration work?

Share a link to your sheet in settings for real-time data access during conversations.

What happens when the AI can't answer?

Escalates to human team members while summarizing the conversation history.

Integrations

Google Sheets
Google Calendar
Calendly

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