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XpressBot

Automate customer engagement across WhatsApp, Instagram, and Facebook

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XpressBot solves the challenge of managing customer conversations across multiple messaging apps by providing a unified platform for WhatsApp, Facebook Messenger, Instagram, and Telegram. It combines chatbot automation with CRM features specifically designed for small businesses and e-commerce operations.

The tool uses a visual drag-and-drop interface to create conversation flows for handling FAQs, order updates, and lead generation. Its standout feature is direct integration with WhatsApp's commerce tools, allowing businesses to showcase product catalogs and process orders within chat threads. The AI reply system (powered by OpenAI) helps maintain 24/7 customer engagement.

While particularly strong in WhatsApp automation, XpressBot also supports basic team collaboration features and integrates with popular e-commerce platforms. However, users should note message costs follow a credit system, and some advanced features require technical setup. Best suited for Indian SMEs and online sellers needing affordable omnichannel communication tools.

starting price

₹100(basic)

integrations
zapiershopifywoocommercegoogle formstypeform
quick ai search (for more info)

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