hello24
Enable sales and customer engagement via WhatsApp chatbots
Target Audience
- Indian online brands
- E-commerce support teams
- WhatsApp-first digital marketers
Hashtags
Overview
hello24 helps businesses sell products directly through WhatsApp with AI-powered chat flows. Automates payments, order tracking, and abandoned cart recovery within familiar chat interfaces. Designed specifically for Indian businesses to turn casual chats into closed sales.
Key Features
AI Chat Flows
Pre-built conversational paths for e-commerce interactions
2-Click Payments
Integrated payment gateways enable instant checkout in chat
Cart Recovery
Automated reminders for abandoned purchases via WhatsApp
Catalog Integration
Showcase products within chat interface during conversations
Support Automation
Handle common service queries without human intervention
Use Cases
Sell products through WhatsApp chat
Recover abandoned shopping carts
Automate customer service queries
Run WhatsApp marketing campaigns
Process payments within chat threads
Pros & Cons
Pros
- Native WhatsApp Business API integration
- AI automates 80% of customer conversations
- Pre-integrated Indian payment gateways
- Enterprise-grade security certifications
Cons
- Exclusively WhatsApp-focused (no other platforms)
- Primarily targets Indian market businesses
Frequently Asked Questions
How does hello24 help increase sales?
Automates product discovery, payments, and cart recovery directly within WhatsApp chats
Is my customer data secure?
Yes - uses enterprise-grade encryption and holds ISO 27001 certification
Can I modify orders during customer chats?
Yes - agents can view and edit orders in real-time while messaging
Reviews for hello24
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