Hello24 is a conversational commerce suite built on the WhatsApp Business API, designed to help businesses sell, market, and support customers directly on WhatsApp. The platform uses proprietary AI to power e-commerce chatbots, automate marketing campaigns, and streamline customer service. Key features include a WhatsApp storefront with in-chat product browsing and checkout, abandoned cart recovery, COD-to-prepaid conversion campaigns, order and shipment notifications, and customer segmentation analytics. Hello24 integrates with popular platforms like Shopify and WooCommerce, and is trusted by over 500 online brands. It offers enterprise-grade security with ISO 27001 certification and AES-256 encryption, and aims to increase sales by enabling personalized, automated conversations at scale.
Key Benefits
- Official WhatsApp Business API integration
- Proprietary AI engine with pre-built e-commerce conversational flows
- Pre-integrated payment gateways for 2-click in-chat payments
- Enterprise-grade security with ISO 27001 certification and AES-256 encryption