PrimeCX
Automate customer interactions with 24/7 support, lead capture, and appointment scheduling
Target Audience
- E-commerce support teams
- Service-based businesses
- Sales/marketing departments
- Small business owners
Overview
PrimeCX helps businesses handle customer service and sales automatically using AI chatbots trained on your website content. It answers questions instantly, captures leads 24/7, and books appointments without requiring coding skills. Reduces response delays that cost sales by providing flash-fast answers. Customizable to match your brand and scales from small businesses to enterprises.
Key Features
No Code Builder
Drag-and-drop chatbot creation without technical skills
Website Data Training
Chatbot learns from your content for brand-accurate responses
Instant Deployment
Go live in minutes with embed code for any website
Conversation Handoff
Automatically transfers complex queries to human agents
Lead Capture Forms
Collect customer data directly during chats
Use Cases
Handle 1,000+ simultaneous support chats
Capture leads during night/weekend hours
Automate sales meeting scheduling
Create internal knowledge base copilot
Reduce customer response time to seconds
Pros & Cons
Pros
- 24/7 multilingual customer support
- No coding required for setup
- Customizable branding and starter questions
- Real-time conversation analytics dashboard
Cons
- Web-only platform (no native mobile apps)
- Accuracy depends on quality of training data
Frequently Asked Questions
How long does setup take?
You can create, train, and deploy chatbots in minutes using website URLs or uploaded documents
Can I customize the chatbot's appearance?
Yes - adjust colors, placement, and branding to match your website design
What happens if the AI can't answer a question?
Conversations seamlessly transfer to human agents to prevent missed opportunities
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