RatingE
Automate customer feedback collection and reputation management
Target Audience
- Small business owners
- Customer service teams
- Marketing departments
- Hospitality businesses
Hashtags
Overview
RatingE helps businesses automatically gather reviews across platforms while managing their online reputation. It converts negative feedback into improvement opportunities and showcases positive testimonials through website widgets. The tool simplifies what's traditionally a time-consuming process into automated workflows suitable for any business size.
Key Features
Dashboard
Central hub to track & respond to reviews across platforms
AI Response
Instant reply suggestions for customer feedback using AI
QR Code Collection
In-store review gathering through scannable codes
Feedback Filter
Identify and manage negative reviews before publication
Multi-Channel Requests
Collect reviews via Email, SMS, WhatsApp, and QR codes
Use Cases
Automate email/SMS review requests
Manage negative feedback privately
Showcase testimonials via website widget
Improve Google Business ratings
Collect video customer testimonials
Pros & Cons
Pros
- Automates review collection across 10+ platforms
- Prevents reputation damage through private feedback filtering
- No technical skills required for website integration
- Includes AI-powered response suggestions
Cons
- No native mobile apps for on-the-go management
- Limited third-party integrations beyond review platforms
Frequently Asked Questions
What platforms does RatingE support?
Collects reviews from Google, Facebook, Trustpilot, Glassdoor, and accepts video testimonials
Can I customize review requests?
Yes, customize templates, branding, and choose preferred review platforms
How does RatingE handle negative reviews?
Feedback Filter system allows private resolution before reviews go public
Integrations
Reviews for RatingE
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