Toolbit.ai
Toolbit.ai
Customer Feedback AnalysisReview ManagementCustomer Experience (CX) Tools

Spokk

Convert customer feedback into actionable insights and 5-star reviews

Monthly Visits: 5.1K
Tiered
Free Version
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Spokk

What is Spokk?

Spokk helps businesses collect customer feedback through 15-second surveys and turns responses into AI-generated review drafts. It simplifies reputation management by letting you reply directly to customers and offer coupons to boost engagement. The tool also tracks staff performance metrics to help improve service quality over time.

Key Features of Spokk

  1. 1

    AI Review Drafts

    GPT-4 generates unique, authentic review text from feedback

  2. 2

    15-Second Surveys

    Ultra-short forms increase response rates significantly

  3. 3

    Coupon Incentives

    Boost participation with manual/automatic reward system

  4. 4

    Staff Analytics

    Track employee performance via customer ratings over time

Spokk AI Tool Use Cases

  • 📝
    Collect customer feedback via short surveys
  • Generate authentic Google/Trustpilot reviews
  • 👥
    Monitor staff performance metrics
  • 🤝
    Improve customer retention through direct replies

FAQs from Spokk

Can people tell reviews are AI-generated?

Reviews use varying tones/lengths and include customer-specific details to maintain authenticity

How does Spokk compare to survey apps?

Combines feedback collection with review generation and staff analytics in one platform

What improves response rates?

15-second surveys and coupon incentives significantly boost participation

Pros & Cons of Spokk

Pros (4)

  • 5-minute setup with no technical skills required
  • GPT-4 ensures human-like, platform-ready reviews
  • Combines feedback collection with review generation
  • Includes staff performance tracking analytics

Cons (2)

  • Verified feedback requires SMS verification
  • Primarily designed for service businesses (retail, hospitality)

Spokk's Pricing Plans

Tier 1

monthly

Features

  • 50 responses/month
  • AI review generation
  • Staff performance tracking
  • SMS verified requests

Enterprise

monthly
Custom

Features

  • Unlimited responses
  • Unlimited team members
  • Priority support
  • Custom CNAME setup
For the latest pricing info, please visit the official website

More Info About Spokk

Who is using spokk?

This tool is best for:

  1. Small/medium service businesses
  2. Retail & hospitality managers
  3. Customer experience teams

Spokk's Tags

Explore more niche AI tool websites by clicking on a tag* (works only if it has enough tools).

Website Analytics of Spokk

Spokk Website Traffic & SEO Analysis:

Recent data shows that Spokk has 5.1K monthly visits (69.4% increase from the previous month), 38.0% bounce rate, and average 1.52 pages per visit.
Traffic is primarily driven by 6 different sources, with users from 4 countries worldwide, led by United States contributing 46% of total traffic. SEO performance is shown by 5 tracked keywords, with "ui pattern to only answer to several questions" being the top-performing keyword with 0 monthly searches. See below for more info.

Monthly Visits

5.1K

(+69.4%)

Pages per Visit

1.52

Bounce Rate

38.0%

Average Time on Site

11s

Traffic Trend(May 2025 - Jul 2025)

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Top Keywords

SEO KeywordVolumeCPC
ui pattern to only answer to several questions
0-
spokk
320-
social media design
2.9K$1.20
customer experience manager
2.6K$2.81
ui patterns
1.8K$1.35

Traffic Sources Distribution

Traffic Share by Source

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Source Breakdown Details

SourceTraffic Share
Direct
52%
Search
21%
Social
5%
Referrals
20%
Paid Referrals
2%

Global Traffic Distribution

Traffic Share by Country

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Geographic Breakdown Details of top 4 countries

Country NameTraffic Share
United States46%
India34%
Canada15%
Germany6%
Analytics data is estimated (from third-party analytics providers) and for reference only.

🚀 Spokk Launch Badge

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How to use: Simply copy and paste the embed code into your homepage or footer HTML to display it instantly and build community support.

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