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ClientZen

freemium

Go beyond feedback analytics.

2.0k monthly visits
Customer Experience Analytics
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ClientZen is a customer feedback analytics platform that automates feedback analysis to deliver accurate insights, real-time monitoring, and AI-powered answers. It helps businesses consolidate, tag, and analyze feedback from various sources to identify recurring issues, feature requests, and sentiment drivers.

Key Features

  • Automated feedback aggregation, cleaning, and tagging.
  • AI-powered Mantra Copilot for instant answers from customer intelligence.
  • Real-time monitoring and alerts on trending topics and issues.
  • Sentiment analysis, CSAT and NPS analysis.
  • Voice of Customer analysis to uncover contact reasons and negative sentiment drivers.
  • Custom topic definition and automated reporting.

Use Cases

  • Customer support teams can view top recurring issues and reduce ticket volume.
  • Product managers can identify the most requested features.
  • CX managers can analyze contact reasons and negative sentiment drivers.

Who It’s For

ClientZen is designed for customer-centric businesses, with dedicated solutions for Customer Experience, Customer Support, Product Management, Marketing, Sales, and RevOps teams.

Key Benefits

  • Automates feedback aggregation and tagging
  • Delivers accurate, actionable insights
  • Real-time monitoring and alerts
  • AI-powered Mantra Copilot for instant answers

starting price

€190 /mo(essential)

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