Dovetail

Dovetail is an AI-powered customer feedback analysis platform that centralizes feedback from calls, tickets, surveys, interviews, and reviews into a single searchable library. It uses AI to automatically analyze data, identify themes, and generate insights, helping product teams make data-driven decisions. Key features include AI Projects for transforming raw data into reports, AI Channels for automatic theme classification, AI Dashboards for visualizing theme impact on business metrics, AI Chat for querying data, AI Docs for generating structured documents, and AI Agents for automating reports and alerts. Dovetail is designed for product managers, researchers, and designers to accelerate discovery, reduce manual analysis, and ship faster. It offers enterprise-grade security with SOC 2, ISO 27001, HIPAA, and GDPR compliance.