AI Chatbots AI Customer Support E-commerce Optimization

Rep AI

Convert hesitant shoppers into buyers with AI-powered behavioral insights

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Target Audience

Shopify store owners
eCommerce support teams
Direct-to-consumer (DTC) brands

Hashtags

#AICustomerSupport#AbandonedCartRecovery#ShopifyChatbot#eCommerceConversion#RepAI

Overview

Rep AI is a Shopify chatbot that acts like a 24/7 sales associate. It predicts when shoppers might leave your store and proactively engages them with personalized assistance. The tool handles customer questions, recommends products, and even completes checkouts directly in chat – helping recover abandoned carts while you sleep.

Key Features

Behavioral AI

Predicts shopper drop-offs 4x better than exit pop-ups

Branded Concierge

Guides shoppers using your brand voice and product knowledge

Multilingual Support

Communicates in multiple languages including Spanish

Shopify Integration

Works seamlessly with Klaviyo, Gorgias, and other apps

Sales Analytics

Tracks conversions, AOV, and chatbot effectiveness

Use Cases

🛒

Convert abandoned cart shoppers

❓

Answer product FAQs instantly

🎯

Recommend upsell products in-chat

📧

Collect customer emails automatically

🛠️

Handle 95% of support tickets

Pros & Cons

Pros

Proactively engages shoppers at critical moments
Integrates with existing Shopify apps/tools
Provides multilingual customer support
Offers detailed sales performance analytics

Cons

Exclusive to Shopify stores
Requires quality product data for best results

Frequently Asked Questions

How does Rep AI increase sales?

Proactively engages hesitant shoppers, offers product recommendations, and completes checkouts directly in chat – case studies show up to 315% conversion boosts