Soof AI
Boost Shopify sales with AI-powered customer support and product recommendations
Target Audience
- Shopify store owners
- E-commerce support teams
- Online marketplace operators
Hashtags
Overview
Soof AI acts as a 24/7 digital assistant for Shopify stores, answering customer questions and guiding shoppers to products. It integrates with your product database and third-party services to handle support queries, recommend items, and streamline checkout processes.
Key Features
24/7 Support
Handles customer inquiries round-the-clock without human intervention
Product Recommendations
Uses semantic search to suggest relevant products to shoppers
Multi-Platform Integration
Connects with payment, shipping, and CRM tools like Stripe and Zapier
Chat-Based Scaling
Automates up to 70% of support messages according to user testimonials
Use Cases
Guide customers to products and checkout
Automate 24/7 customer support
Provide real-time shipping updates
Generate invoices on demand
Recommend products via AI search
Pros & Cons
Pros
- Proven 70% reduction in support workload per testimonials
- Direct integration with essential e-commerce services
- Transparent tiered pricing based on store size
- Includes direct support in all plans
Cons
- Shopify-exclusive (no mention of other platforms)
- Lower-tier plans restrict integrations (1-5 available)
- Chat limits could constrain high-volume stores
Pricing Plans
Free
monthlyFeatures
- 50 chats/month
- 1 integration
- 50 supported products
- AI search
Standard
monthlyFeatures
- 1000 chats/month
- 1 integration
- 500 supported products
- Direct support
Pro
monthlyFeatures
- 2000 chats/month
- 3 integrations
- 1200 supported products
Advanced
monthlyFeatures
- 10000 chats/month
- 5 integrations
- 5000 supported products
Pricing may have changed
For the most up-to-date pricing information, please visit the official website.
Visit websiteFrequently Asked Questions
Can Soof AI handle order tracking inquiries?
Yes, integrates with PostNL and DHL for parcel tracking updates
Is this only for Shopify stores?
Current integrations and marketing focus specifically on Shopify
What happens if we exceed chat limits?
Plans have fixed monthly chat allowances - upgrade required for more
Integrations
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