Spoke
Automate CRM updates and extract insights from meetings
Target Audience
- Sales teams
- Customer success managers
- Product managers
- User researchers
Hashtags
Overview
Spoke turns meetings into actionable data by automatically syncing conversation insights to your CRM. It acts as an AI assistant that joins calls, generates summaries, and updates customer records in real-time. Teams can focus on conversations while Spoke handles documentation and data entry.
Key Features
Live Assistant
AI joins meetings to provide real-time support and notes
AutoCRM Sync
Automatically updates contact/deal records across platforms
Custom Templates
Extract specific data points tailored to your workflow
Call Library
Searchable archive with AI-generated meeting summaries
Secure Hosting
GDPR-compliant cloud or self-hosted deployment options
Use Cases
Automate sales CRM updates
Streamline customer success follow-ups
Analyze user research interviews
Generate engineering sprint retrospectives
Maintain consultant client reports
Pros & Cons
Pros
- Zero manual CRM data entry required
- Military-grade security with ISO 27001 compliance
- Customizable AI templates for specific workflows
- White-glove deployment options including private cloud
Cons
- Primarily focused on CRM use cases
- Self-hosting requires direct contact with sales
- Limited native integrations beyond API/Webhooks
Pricing Plans
Free
monthlyFeatures
- Unlimited meeting transcription
- Basic CRM integrations
- Standard security protocols
- 5 AI template slots
Pricing may have changed
For the most up-to-date pricing information, please visit the official website.
Visit websiteFrequently Asked Questions
How does Spoke handle data security?
All data is GDPR compliant with ISO 27001 certified hosting. Spoke never uses your data to train AI models or shares it with third parties.
Can I use Spoke with custom CRM fields?
Yes, you can map any CRM fields to Spoke's AI templates for granular integration.
What languages does Spoke support?
Spoke offers interface localization in 25+ languages including Japanese, Korean, and Chinese.
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