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Swantide

A Salesforce Admin in your Keyboard

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Swantide is an AI-powered platform that connects to Salesforce to help administrators automate changes, debug issues, and answer questions. It provides an AI Assistant, automated documentation, an AI Admin for ticket resolution, and a Workflow Library for deploying pre-built solutions. The platform aims to accelerate Salesforce administration, streamline onboarding to new instances, and reduce the burden of repetitive tasks.

Key Features

  • AI Assistant: Allows team members to ask questions directly about Salesforce, and includes a debugging engine for tracking down bugs.
  • AI Documentation: Automatically documents every change made in Salesforce, making it easier to understand the purpose of flows and configurations.
  • AI Admin: Can be assigned tickets and uses context from the Salesforce org to complete them.
  • Workflow Library: Provides pre-built workflows and validation rules that can be customized and deployed quickly.

Who It’s For

  • Salesforce Admins
  • Operations teams (RevOps, Sales Ops)
  • System Integrators (SIs)
  • Independent Software Vendors (ISVs)

How It Works

  1. Connect Salesforce to Swantide.
  2. Optionally upload documents from ops, IT, or enablement teams, or connect a ticketing system.
  3. Start asking questions or assigning tasks via the AI interface.
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