Swantide is an AI-powered platform that connects to Salesforce to help administrators automate changes, debug issues, and answer questions. It provides an AI Assistant, automated documentation, an AI Admin for ticket resolution, and a Workflow Library for deploying pre-built solutions. The platform aims to accelerate Salesforce administration, streamline onboarding to new instances, and reduce the burden of repetitive tasks.
Key Features
- AI Assistant: Allows team members to ask questions directly about Salesforce, and includes a debugging engine for tracking down bugs.
- AI Documentation: Automatically documents every change made in Salesforce, making it easier to understand the purpose of flows and configurations.
- AI Admin: Can be assigned tickets and uses context from the Salesforce org to complete them.
- Workflow Library: Provides pre-built workflows and validation rules that can be customized and deployed quickly.
Who It’s For
- Salesforce Admins
- Operations teams (RevOps, Sales Ops)
- System Integrators (SIs)
- Independent Software Vendors (ISVs)
How It Works
- Connect Salesforce to Swantide.
- Optionally upload documents from ops, IT, or enablement teams, or connect a ticketing system.
- Start asking questions or assigning tasks via the AI interface.