Unbabel is a Language Operations Platform that provides AI-powered translation with optional human review. It helps businesses translate customer service interactions, content, and more at scale, with real-time quality reporting, customization, transparency, and control. The platform supports integrations with major helpdesk and CRM tools and offers solutions for customer service, multilingual content, and partnerships. Unbabel's AI is always-on, and users can bring in human editors when higher quality is needed.
Key Benefits
- Real-time quality reporting and transparency
- Customizable translation quality levels
- Combines AI speed with human review when needed
- Integrates with major customer service platforms