UnravelX is a web-based AI sales assistant and sales training platform. It handles inbound customer conversations across channels like website chat, WhatsApp, Instagram, and Facebook Messenger, qualifies leads, and captures every interaction. The platform automatically analyzes conversations to extract data such as objections, intent, drop-off points, and winning responses. This data is used to improve the AI assistant automatically and to generate targeted training, playbooks, and role-play scenarios for human sales reps. Managers can view performance insights and coach their teams based on real conversation data. The system aims to continuously improve both AI and human sales performance with each conversation cycle.