Voiceflow
Automate customer interactions with controlled AI agents
Target Audience
- Product management teams
- Customer support leaders
- Enterprise automation specialists
Hashtags
Overview
Voiceflow helps product teams create custom AI agents for customer support and other automated interactions. It gives businesses control over AI behavior to reduce errors while handling complex tasks. The platform uses message-based pricing to help companies scale automation without surprise costs.
Key Features
Agent Control
Reduce AI hallucinations with built-in guardrails and monitoring
Workflow Builder
Create complex voice/chat interactions using visual diagrams
Knowledge Integration
Connect AI agents to company databases and documentation
Team Collaboration
Multiple users can design/test agents simultaneously
Use Cases
Automate 70%+ customer support tickets
Build in-app financial copilots
Create internal workflow automations
Pros & Cons
Pros
- Full control over AI agent behavior/output
- Transparent message-based pricing model
- Enterprise-grade security compliance
- Active developer community support
Cons
- Steep learning curve for non-technical users
- Primarily focused on customer support use cases
Pricing Plans
Free
monthlyFeatures
- 1 active agent
- 500 messages/month
- Basic analytics
Team
monthlyFeatures
- 5 active agents
- 10,000 messages/month
- Advanced controls
- Team collaboration
Enterprise
monthlyFeatures
- Unlimited agents
- Custom message limits
- SLA & dedicated support
- SSO & compliance features
Pricing may have changed
For the most up-to-date pricing information, please visit the official website.
Visit websiteFrequently Asked Questions
What industries use Voiceflow?
Used in finance, e-commerce, travel, and consumer tech for customer support and copilot solutions
Can I get help building my agent?
Yes - hire certified experts or join the community for support
Is there a free option?
Yes - free tier includes 1 agent and 500 monthly messages
Integrations
Reviews for Voiceflow
Alternatives of Voiceflow
Enhance customer interactions using AI-powered communication tools
Automate customer calls with human-like AI voice agents
Automate customer interactions with AI voice agents
Automate customer interactions with AI-powered voice and text agents