Gladia is a speech-to-text API designed for global voice applications. It provides both real-time streaming (sub-300ms latency) and asynchronous transcription for recordings, supporting over 100 languages with native code-switching and accent resilience. The platform includes built-in audio intelligence features such as speaker diarization, sentiment analysis, named entity recognition, and custom vocabulary, enabling downstream automation and LLM integration. Gladia is enterprise-grade with GDPR, HIPAA, SOC 2 Type II, and ISO 27001 compliance, EU data residency, and contractual guarantees against training on customer audio. It offers native integrations with voice stack tools like Pipecat, LiveKit, Twilio, and Retell, as well as workflow automation via Zapier, Make, and n8n. Official SDKs are available for Python, Node.js, and WebSocket streaming.
Key Benefits
- Real-time streaming with sub-300ms latency
- Supports 100+ languages with code-switching
- Built-in audio intelligence (diarization, sentiment, NER)
- Enterprise compliance (GDPR, HIPAA, SOC 2, ISO 27001)