Agentz

Agentz is a white-label AI platform designed for channel partners—agencies, VoIP providers, ITSM platforms, and CRM/call centers—to offer front desk and support desk AI to their SMB and mid-market customers. The platform engages customers 24/7 across voice, SMS, web chat, WhatsApp, and social channels, handling tasks such as answering, capturing, qualifying, booking, and follow-up for front desk operations, and triaging, resolving, routing, and escalating for support desk operations. Key features include sentiment-aware AI that escalates to human agents with a summary and ticket, three AI control modes (curated, enhanced, creative), over 400 prewired integrations with existing business stacks (CRM, helpdesk, ITSM, scheduling, telephony), and an open API with webhooks. Agentz is built for partners to resell under their own brand, with flexible pricing from a free trial to partner deployments.

Key Benefits

• White-label solution for partners to rebrand and resell
• 400+ prewired integrations with common business tools
• Sentiment-aware escalation with human handoff and ticket creation
• Multi-channel support including voice, SMS, web, and social