Coxwave Align is a platform designed for modern organizations to analyze and evaluate data from LLM-based conversational products. It enables monitoring of user-chatbot interactions, analysis of performance, and evaluation to reduce hallucination and improve chatbot quality. The platform offers real-time data saving via pre-built SDKs, a diverse search toolkit to identify high-priority data, analysis at scale, and auto-generated action items. It provides both cloud and on-premise enterprise solutions, with SOC 2 and GDPR compliance. Testimonials highlight ease of setup (under 15 minutes) and ability to gain insights into user behavior and prioritize features.
Key Benefits
- Real-time data saving with pre-built SDKs
- Diverse search toolkit for identifying high-priority data
- Auto-generated action items from analysis
- Quick setup (under 15 minutes as per testimonial)