Bland AI
Automate human-like phone conversations at scale for enterprises
Target Audience
- Enterprise customer support teams
- Sales operations managers
- Healthcare administration staff
- Multinational call centers
Hashtags
Overview
Bland AI lets businesses handle customer calls using ultra-realistic AI agents that work 24/7. The platform automates sales, support, and scheduling through natural phone conversations in any language. It integrates directly with business systems like CRMs and ERPs to take real actions during calls. Priced at $0.09/minute with enterprise-grade security and reliability.
Key Features
Human-like Voices
AI agents with natural speech patterns and multilingual capabilities
Self-Hosted Infrastructure
Dedicated servers ensure 99.99% uptime and data security
Conversational Pathways
Visual workflow builder for complex call logic and actions
Enterprise Security
SOC2, HIPAA, and PCI DSS compliance with regular audits
Auto-Scaling
Handles thousands of concurrent calls without performance loss
Use Cases
Automate customer support calls
Schedule appointments via phone
Update CRM records during conversations
Provide multilingual phone support
Conduct secure payment verification
Pros & Cons
Pros
- Enterprise-grade security certifications
- Real-time system integrations during calls
- Ultra-low latency (<500ms response time)
- Pay-as-you-go pricing with no minimums
Cons
- Primarily focused on enterprise clients
- No visual interface shown for small businesses
- Requires technical setup for complex workflows
Pricing Plans
Standard
per minuteFeatures
- AI phone agents
- Basic integrations
- Multi-language support
- Standard security
Enterprise
Features
- Dedicated infrastructure
- Custom model fine-tuning
- Advanced analytics
- SOC2/HIPAA compliance
- 24/7 priority support
Pricing may have changed
For the most up-to-date pricing information, please visit the official website.
Visit websiteFrequently Asked Questions
Can Bland AI be used for outbound cold calling?
No, the platform explicitly states it shouldn't be used for unsolicited cold calling campaigns
What security certifications does Bland AI have?
SOC2 Type II, HIPAA, PCI DSS compliant with regular penetration testing
How does integration with business systems work?
Through Pathways technology that connects to CRMs, ERPs, and custom APIs during calls
Integrations
Reviews for Bland AI
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