Retell AI is a voice automation platform that uses LLM-based AI agents to handle inbound and outbound calls at scale. It enables businesses to build humanlike voice agents for tasks such as lead qualification, customer support, receptionist duties, and dispatch services. The platform supports features including call transfer, appointment booking, knowledge base integration, IVR navigation, batch calling, branded caller ID, and post-call analysis. Retell AI integrates with telephony systems via SIP trunking and offers direct integrations with tools like Make, Twilio, Vonage, Go High Level, n8n, and HubSpot. It is designed for support and sales teams looking to automate phone interactions without sacrificing quality.
Key Benefits
- Humanlike AI voice agents powered by LLMs
- Supports inbound and outbound call automation at scale
- Integrates with existing phone numbers via SIP trunking
- Provides post-call analysis for monitoring