Retell AI
Automate customer calls with human-like voice agents
Overview
Retell AI helps businesses handle phone operations at scale using conversational voice AI. It automates tasks like appointment booking, customer support, and lead qualification while maintaining natural conversations. The platform integrates with existing phone systems and CRMs to reduce call center workloads.
Key Features
Warm Transfer
Smooth handoff to human agents with context sharing
IVR Navigation
Automatically presses menu digits during calls
Batch Calling
Send hundreds of simultaneous calls
Spam Prevention
Verified numbers maintain deliverability
Call Analytics
Post-call insights with custom metrics
Use Cases
Automate customer support calls
Book appointments via phone
Qualify sales leads automatically
Process healthcare intake calls
Pros & Cons
Pros
- Handles high call volumes simultaneously
- Prevents spam flags with verified numbers
- Integrates with existing phone systems
- Detailed post-call analytics
Cons
- Requires technical setup for integrations
- Pay-as-you-go pricing could add up for high usage
Pricing Plans
Pay-As-You-Go
usage-basedFeatures
- Custom voice agents
- CRM integrations
- Basic analytics
Enterprise
Features
- Premium support
- Custom concurrency
- Volume discounts
Pricing may have changed
For the most up-to-date pricing information, please visit the official website.
Visit websiteFrequently Asked Questions
How quickly can I set up a voice agent?
Requires 1 engineer and takes from a few hours to days for initial setup
Can I use my existing phone number?
Yes, via SIP trunking integration
What ongoing maintenance is needed?
Can be managed by product managers after setup
Integrations
Reviews for Retell AI
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