Brand24
Monitor brand mentions and analyze customer sentiment across 25M+ sources
Target Audience
- Social Media Managers
- PR Professionals
- Marketing Teams
- Brand Strategists
Hashtags
Overview
Brand24 helps businesses track online conversations about their brand in real-time across social media, news sites, reviews, and more. It uses AI to analyze customer sentiment and measure brand awareness, helping teams respond quickly to feedback and manage their reputation. The tool also provides competitor analysis and automated reporting to simplify data sharing.
Key Features
Real-time tracking
Monitor 25M+ sources including social media and news sites
Sentiment Analysis
AI-powered emotion detection for positive/negative mentions
Hashtag Tracking
Measure campaign reach and engagement metrics
Multi-language Support
Analyze mentions in 108 languages with AI detection
Automated Reports
Create shareable analytics dashboards for teams
Use Cases
Track brand mentions in real-time
Analyze customer sentiment trends
Monitor competitor activities
Measure marketing campaign reach
Gather customer feedback insights
Pros & Cons
Pros
- Real-time monitoring across 25+ million sources
- Advanced AI sentiment analysis detects sarcasm/context
- Supports 108 languages for global brand tracking
- Integrates with major platforms like TikTok and TripAdvisor
Cons
- Steep learning curve for analytics features
- Potential data overload for small businesses
Frequently Asked Questions
What sources does Brand24 monitor?
Tracks 25M+ public sources including social media, news sites, blogs, forums, review platforms, and podcasts.
Can it detect sarcasm in mentions?
Yes, the AI sentiment analysis understands context and sarcasm in multiple languages.
How does competitor analysis work?
Track competitors' online presence and compare metrics like share of voice and engagement.
Integrations
Reviews for Brand24
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