Breezy is an AI-powered customer service tool designed for businesses that rely on booking platforms. It connects to leading platforms like Trekksoft, Rezkit, Bike Rent Manager, eola, and PracticeHub to automate the resolution of common customer queries. Breezy handles live chat and phone interactions, allowing it to instantly move, amend, or confirm bookings while classifying and triaging requests. The Breezy Ops Center provides real-time reporting, conversation histories, and prioritised escalations, helping teams maintain efficiency and uncover customer insights. Breezy claims to boost productivity by 70%, reduce contact rates by 80%, and increase customer satisfaction by 60%. It is used by businesses across the UK, Europe, and America, with a mission to help 5000 UK businesses adopt AI.
Key Benefits
- Automates 85% of customer questions, reducing workload
- Integrates with leading booking platforms for seamless operations
- Provides real-time analytics and prioritised escalations
- Claims significant boosts in productivity (70%) and satisfaction (60%)