HiJiffy

HiJiffy is a conversational AI platform tailored for the hospitality industry. It helps hotels and resorts automate guest communication across the entire journey—from booking and arrival to in-stay, departure, and post-stay. The platform uses AI to answer frequently asked questions, handle booking inquiries, and provide personalised recommendations. It integrates with over 80 systems including PMS, CRM, and booking engines. HiJiffy offers a central Console for managing conversations, contacts, campaigns, and reports. It supports multiple languages and can escalate complex queries to human staff. Trusted by over 2,600 hotels worldwide, HiJiffy aims to reduce front-desk workload, boost direct bookings, and improve guest satisfaction.

Key Benefits