Enso Connect is an AI-powered guest messaging and hospitality platform designed for short-term rental managers and hospitality professionals. It unifies guest communication across channels like text, Airbnb, and email into one inbox, while AI automates messaging and check-ins. The platform also includes a configurable guest web app (Boarding Pass) for upselling, digital guidebooks, and contactless check-in, helping operators increase revenue per guest and streamline operations.
Key Features
- Unified Inbox: Manage all guest messages from text, Airbnb, email, and other channels in one place, with AI automation for routing and responses.
- Boarding Pass: A guest web app that provides check-in, upsells, guidebooks, and a seamless digital experience.
- Upsells & Cross-Sells: Offer upgrades, experiences, and add-ons throughout the guest journey to boost revenue.
- Guest Verification: Verify guest identities quickly to reduce chargebacks and collect data for personalization.
- Digital Guidebooks: Share property information and local recommendations to reduce guest questions.
- Smart Lock Integration: Automate check-in and access with or without smart locks.
Who It's For
Short-term rental operators, property managers, Airbnb hosts, and hospitality professionals looking to automate guest communication and increase revenue.
Key Benefits
- Boost revenue with upsells and cross-sells
- Automate guest messaging with AI
- Unified inbox for multi-channel communication
- Guest verification and smart lock integration