Enso Connect
Automate guest experiences and boost revenue for vacation rentals
Target Audience
- Vacation rental managers
- Boutique hotel operators
- Property management companies
Hashtags
Social Media
Overview
Enso Connect streamlines operations for vacation rental managers and boutique hotels through AI-powered tools. It centralizes guest communication, automates check-ins/checkouts, and enables personalized upselling. The platform helps hosts save time while improving guest satisfaction and increasing revenue per booking.
Key Features
AI Unified Inbox
Manage SMS, emails, and OTA messages in one place with AI assistance
Contactless Check-in
Automate property access and digital guidebook delivery
Personalized Upsells
Increase revenue with targeted offers for services and upgrades
Smart Lock Integration
Connect with Yale, August, and 10+ other lock systems
Sentiment Analysis
AI detects guest mood and prioritizes urgent messages
Use Cases
Manage multi-channel guest communication
Enable contactless property access
Sell cleaning packages/add-ons
Automate pre-arrival workflows
Monitor guest satisfaction metrics
Pros & Cons
Pros
- All-in-one platform reduces app switching
- Proven 8% revenue increase in case studies
- Integrates with major PMS systems
- AI automates repetitive tasks
Cons
- Primarily focused on vacation rentals (less suited for large hotels)
- Phone call transcription still in development
- May require setup time for complex automations
Pricing Plans
Starter
monthlyFeatures
- Unified inbox
- Basic automations
- Digital guidebooks
- 20 properties max
Professional
monthlyFeatures
- AI message assistant
- Unlimited properties
- Upsell marketplace
- Priority support
Premium
monthlyFeatures
- Dedicated success manager
- Custom integrations
- Advanced reporting
- API access
Pricing may have changed
For the most up-to-date pricing information, please visit the official website.
Visit websiteFrequently Asked Questions
Can small rental operators benefit from Enso Connect?
Yes, the Starter plan supports up to 20 properties with essential automation features.
Does it integrate with my existing PMS?
Integrates with 15+ systems including Guesty, Hostaway, and Lodgify.
How does AI help with guest messages?
Auto-suggests responses, translates languages, and flags urgent requests.
Can I collect security deposits through the platform?
Yes, integrates with Superhog for damage protection and deposit management.
Integrations
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