Chaterimo is an AI customer service and sales chatbot platform for e-commerce and websites. It leverages models from OpenAI (ChatGPT), Anthropic (Claude), Google (Gemini), and xAI (Grok) to automate support and sales interactions.
Key Features
- 5-minute setup with one-click installation for Shopify, Shoptet, Upgates, and other platforms.
- BYO API keys: Use your own API keys for OpenAI, Anthropic, Google, or xAI, paying only for usage, with unlimited AI messages.
- Custom AI agents: Control the system prompt, set tone, rules, and create named personas for support or sales.
- Knowledge base training: Import product catalogs via XML feeds (up to 70,000+ products), upload documents (PDF, Word, Excel, CSV up to 10MB), scrape website content, or use API integration.
- Proactive sales: Time-based and page-targeted triggers, custom AI prompts, and message types.
- Intelligent handoff: AI can collect contact details and create tickets for complex issues, with full conversation history transfer.
- Multi-channel: Chat widget, embedded iFrame, and Facebook Messenger integration.
- AI Benchmark: Blind evaluation of AI models for customer service performance.
Who It’s For
E-commerce businesses and website owners looking to reduce customer service costs and save time with AI-powered support.
Integrations
Shopify, Shoptet, Upgates, WordPress, Squarespace, Facebook Messenger, Make, Zoho CRM, Pipedrive, HubSpot.