Copalot
Automate customer support with AI chatbots and video FAQs
Target Audience
- Small business owners
- Ecommerce managers
- Customer support teams
- Content creators
Hashtags
Overview
Copalot helps small businesses provide 24/7 customer support using AI chatbots that handle up to 90% of inquiries. It creates video FAQs and multilingual support systems while maintaining human oversight for complex issues.
Key Features
24/7 AI Support
Handles majority of customer inquiries automatically
Video FAQ Generator
Create explanatory videos for common product questions
Human Oversight
Agents monitor chats and intervene when needed
Multilingual Support
Automated translations for global customer bases
Chrome Extension
Instant browser-based support implementation
Use Cases
Answer product questions automatically
Create video FAQ guides
Translate support content
Generate FAQs from documents
Shopify store support
Pros & Cons
Pros
- Reduces support costs by thousands monthly
- 24/7 availability without human staffing
- Combines AI efficiency with human quality control
- Easy Chrome extension implementation
Cons
- Primarily focused on eCommerce use cases
- Requires Chrome for extension functionality
Pricing Plans
Basic
monthlyFeatures
- 1 Copalot chatbot
- Basic FAQ support
- Community support
Professional
monthlyFeatures
- 5 Copalots
- Video FAQ support
- Priority support
- Multilingual capabilities
Business
monthlyFeatures
- Unlimited Copalots
- Advanced analytics
- Custom branding
- Dedicated account manager
Pricing may have changed
For the most up-to-date pricing information, please visit the official website.
Visit websiteFrequently Asked Questions
How does Copalot reduce support costs?
Automates up to 90% of inquiries through AI chatbots, reducing need for large support teams
Can human agents review AI responses?
Yes, human oversight feature allows monitoring and intervention when needed
What languages does Copalot support?
Provides multilingual support through automated translations
Integrations
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