Diyva
Enhance customer experience with AI-powered multilingual chatbots and voicebots
Target Audience
- Small/medium business owners
- Customer service teams
- Healthcare providers
- E-commerce platforms
Hashtags
Overview
Diyva helps businesses improve customer interactions using lifelike digital assistants that speak 30 languages. It provides 24/7 support while collecting real-time insights to anticipate customer needs. Easy setup lets companies upload existing documents to create customized AI representatives instantly.
Key Features
30-Language Support
Engage global customers in their native languages instantly
Actionable Insights
Analyze interactions to predict customer needs and trends
Document-Based Setup
Create AI agents by uploading brochures/catalogs in minutes
Industry Customization
Tailor solutions for hospitality, e-commerce, and healthcare
Voice+Chat
Multimodal support via text and voice interactions
Use Cases
Virtual sales assistant for e-commerce
Personalized menu recommendations
Voice-activated health services
Customized job matching
24/7 multilingual customer support
Pros & Cons
Pros
- Real-time customer interaction analysis
- No-code setup for non-technical users
- Supports voice and text channels
- Recognized in healthcare/social care integration
Cons
- Primarily designed for SMBs (may lack enterprise features)
- Requires document uploads for full customization
Reviews for Diyva
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