Insighto
Automate multilingual customer interactions across voice and chat channels
Target Audience
- Multilingual customer support teams
- Digital marketing agencies
- Small-medium businesses
- International SaaS companies
Hashtags
Overview
Insighto lets businesses provide 24/7 customer support using AI that feels human. It handles phone calls, live chat, SMS, and popular messaging apps while speaking 50+ languages. The platform integrates with your existing tools like calendars and CRMs, automatically logging leads and booking appointments. No coding required – you can train it to match your brand's voice and workflows.
Key Features
Multilingual AI
Supports 50+ languages with accent/dialect recognition
Omnichannel
Works on phone, WhatsApp, SMS, Messenger & Instagram
CRM Sync
Auto-add leads to CRM & book meetings in calendars
Trainable Voice
Improves accent recognition and responses over time
No-Code Setup
Drag-and-drop interface with 1,000+ integrations
Use Cases
Book appointments automatically
Handle multilingual FAQ support
Conduct AI-powered sales calls
Provide 24/7 global customer service
Capture leads across 10+ channels
Pros & Cons
Pros
- True 24/7 availability with instant callbacks
- Maintains conversation context across channels
- White-label options for agencies
- Improves performance through machine learning
Cons
- Custom branding may require technical help
- High-volume call scaling needs enterprise plans
- Limited desktop/mobile apps (web-focused)
Frequently Asked Questions
Can non-technical users set up Insighto?
Yes, the no-code platform uses an intuitive dashboard and offers full support team assistance.
How many languages does it support?
Supports 50+ languages for both voice and text interactions.
Can I customize the AI's tone?
Yes, fully customizable communication style and branding elements.
Integrations
Reviews for Insighto
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