AiChat
Transform customer engagement with autonomous AI chatbots
Target Audience
- E-commerce managers
- Customer support teams
- Digital marketing agencies
- Retail chain operators
Hashtags
Overview
AiChat helps businesses automate customer interactions using AI chatbots that handle FAQs, qualify leads, and personalize marketing. It combines human-like conversations with CRM integration to boost conversions and reduce team workload. The platform works 24/7 across WhatsApp, Instagram, and other messaging channels to keep customers engaged.
Key Features
Agentic AI
Human-like chatbots with brand-aligned personality and tailored recommendations
Voice AI
Hands-free customer interactions through voice commands
Conversational Sales
Automated lead nurturing with personalized customer journeys
Agent CoPilot
Centralized knowledge base management with document crawling
Sentiment Analysis
Real-time emotion detection to escalate complex issues
Use Cases
Automate customer FAQs 24/7
Generate and nurture sales leads
Provide multi-language support with slang detection
Reduce cart abandonment in e-commerce
Sync CRM data through conversational interactions
Pros & Cons
Pros
- Handles 70%+ of customer inquiries autonomously
- Supports 10+ messaging platforms including WhatsApp/Line
- Real-time translation for local language support
- Seamless human-agent handoff with context preservation
Cons
- Primarily focused on B2C sectors like retail/FMCG
- Requires initial setup for knowledge base configuration
- Advanced analytics may need technical expertise
Frequently Asked Questions
What messaging channels does AiChat support?
Supports WhatsApp, Instagram, Messenger, Kakaotalk, LINE, and other popular platforms
Can AiChat handle complex customer queries?
Yes, analyzes context and escalates to human agents with full conversation history when needed
How does AiChat improve sales conversions?
Automates lead qualification, provides personalized product recommendations, and follows up automatically
Integrations
Reviews for AiChat
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