Chative

Chative is an AI-powered customer engagement platform designed for e-commerce businesses. It combines an AI agent, omnichannel inbox, and automation workflows to help businesses automate personalized engagement, manage chats across Facebook, Instagram, Shopify, and more, and drive sales. Key features include 24/7 AI customer support, smart reply suggestions, instant translations, abandoned cart reminders, and a unified CRM with customer history. The platform enables teams to handle hundreds of conversations simultaneously, scale without extra hires, and centralize customer interactions for a 360-degree view. Built specifically for online stores, Chative integrates with Shopify to allow order management, product recommendations, and delivery tracking directly in chat.

Key Benefits

• AI agent available 24/7 for FAQs, order tracking, and product recommendations
• Omnichannel inbox to manage chats across Facebook, Instagram, and Shopify
• Automation of repetitive tasks like abandoned cart reminders and follow-ups
• Built-in e-commerce features for order management and personalized promotions