Floatchat
Automate customer conversations across multiple channels to boost sales
Target Audience
- E-commerce businesses
- Customer support teams
- Digital marketing agencies
Overview
Floatchat helps businesses manage customer interactions through AI chatbots on WhatsApp, Facebook Messenger, and other platforms. It centralizes conversations, qualifies leads automatically, and provides quick responses to improve customer experience. The platform reduces support costs while increasing sales conversions through personalized engagement.
Key Features
One-View Inbox
Centralizes all customer interactions across channels in one dashboard
AI Chatbot
Generates leads and answers complex queries with NLP technology
CRM Integrations
Connects with existing tools like Shopify and Freshdesk
Pre-Made Templates
Quick-start chatbots for common business scenarios
Real-Time Testing
Adjust chatbot responses instantly based on performance
Use Cases
Boost sales through WhatsApp product recommendations
Automate 24/7 customer support queries
Qualify leads during live website chats
Streamline Shopify order tracking
Pros & Cons
Pros
- Omnichannel support across 10+ platforms
- No-code chatbot builder with templates
- Real-time conversation monitoring
- CRM integration capabilities
Cons
- Requires learning curve for advanced features
- Limited customization shown in examples
Frequently Asked Questions
Can I use Floatchat without coding experience?
Yes, the platform offers no-code chatbot building with pre-made templates
Which communication channels does it support?
Supports WhatsApp, Facebook Messenger, Instagram, Skype, and 7+ other platforms
How does it help sales teams?
Automatically qualifies hot leads and routes them to sales teams
Integrations
Reviews for Floatchat
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