WiiChat
Automate customer service with AI chatbots 24/7
Target Audience
- Customer support teams
- Sales operations managers
- Digital marketing agencies
- E-commerce businesses
Overview
WiiChat helps businesses handle customer inquiries, qualify leads, and boost sales through AI-powered chatbots. It works across WhatsApp, Instagram, and websites to provide instant responses day or night. The tool learns from customer interactions to improve answers over time, and can even process voice messages. Teams save time by automating routine tasks while maintaining brand voice consistency.
Key Features
Voice Response
Process customer audio messages and reply instantly
Multi-Channel
Manage WhatsApp, Instagram, and website chats in one place
CRM Integration
Auto-track leads and notify sales teams about hot prospects
Document Training
Upload FAQs/contracts to create expert-level responses
AI Learning
Improves answers based on customer interactions
Use Cases
Automate 24/7 customer support
Qualify sales leads automatically
Manage WhatsApp/Instagram DMs at scale
Handle voice message inquiries
Train chatbots on company documents
Pros & Cons
Pros
- Omnichannel support for major platforms
- Voice message handling capability
- Built-in CRM for sales teams
- Continuous AI improvement through interactions
Cons
- Primarily Portuguese-language focused
- May require setup for complex workflows
- Limited mobile app availability
Integrations
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