DocuChat
Automate customer support with AI chatbots trained on your documents
Target Audience
- Customer support teams
- HR departments
- Small-medium businesses
- GDPR-compliant organizations
Social Media
Overview
DocuChat helps businesses create AI-powered chatbots using their own documents and knowledge bases. These chatbots handle customer inquiries, internal questions, and support tasks with 95% accuracy while keeping all data securely in the EU. Set up takes just 5 minutes without coding, and you get detailed analytics to optimize performance. Offers enterprise-grade features at accessible pricing with strict GDPR compliance.
Key Features
EU Data Compliance
GDPR-compliant data handling within EU servers
Smart Citations
Shows sources for every answer to build trust
White Label
Fully brand chatbots with your logo and colors
Multilingual Support
Works with 80+ languages for global teams
Team Collaboration
Role-based access and shared knowledge bases
Use Cases
Automate IT support queries
Streamline HR onboarding
Handle customer FAQs 24/7
Create documentation assistants
Internal knowledge base for teams
Pros & Cons
Pros
- 95% answer accuracy with transparent citations
- Full GDPR compliance with EU data residency
- White-label options for client-facing use
- Supports 80+ languages natively
Cons
- No API yet (planned for future release)
- Limited third-party integrations currently
- Complex credit system for AI model usage
Pricing Plans
Essential
monthlyFeatures
- 3 chatbots
- 2,000 monthly questions
- 10,000 document pages/month
- Google Drive sync
- Standard email support
Pricing may have changed
For the most up-to-date pricing information, please visit the official website.
Visit websiteFrequently Asked Questions
How does DocuChat ensure GDPR compliance?
All data processing occurs on EU servers with GDPR/CCPA/PIPEDA compliance, using AWS Frankfurt infrastructure. No data is used for AI training.
Can I remove DocuChat branding from chatbots?
Yes, white-label options are available on Pro plans to use your own branding and colors.
What file types does DocuChat support?
Supports PDF, Word, Excel, PowerPoint, websites, YouTube videos, and Google Drive folders.
Integrations
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