Echurn
Reduce customer cancellations with AI-driven retention strategies
Target Audience
- SaaS product managers
- Subscription-based startups
- Customer success teams
Hashtags
Overview
Echurn helps SaaS businesses retain customers by creating smart cancellation flows and personalized offers. No coding required to set up retention campaigns that show discounts, subscription pauses, or alternative plans when users try to cancel. AI analyzes customer behavior to suggest improvements, while integrations with Stripe and webhooks make implementation easy.
Key Features
Cancellation Flow
No-code builder for custom exit surveys and retention offers
AI Suggestions
Identifies churn patterns and recommends retention tactics
Flexible Offers
Create discounts, pauses, or alternative subscription plans
Stripe Integration
Automatically syncs with payment data for real-time insights
Churn Analytics
Tracks cancellation reasons and customer sentiment trends
Use Cases
Analyze churn reasons through exit surveys
Create personalized retention offers
Collect cancellation feedback analytics
Integrate with Stripe payments
Monitor subscription health with AI
Pros & Cons
Pros
- No-code setup for non-technical teams
- Real-time AI insights into churn patterns
- Customizable retention offer system
- Direct Stripe integration for payment data
Cons
- Limited to 1-5 projects depending on plan
- No native mobile app for on-the-go management
- Advanced analytics require Premium tier
Pricing Plans
Initiate
monthlyFeatures
- 1 Project
- Up to 2 offers
- 100 monthly sessions
- Basic support
Starter
monthlyFeatures
- 1 Project
- Unlimited offers
- Unlimited sessions
- Basic support
Premium
monthlyFeatures
- 5 Projects
- AI-driven suggestions
- Churn reporting
- Advanced support
Pricing may have changed
For the most up-to-date pricing information, please visit the official website.
Visit websiteFrequently Asked Questions
What is a Cancellation Flow?
A customizable exit process that shows retention offers when customers try to cancel subscriptions.
How does Echurn reduce churn?
By offering AI-suggested discounts, subscription pauses, and alternative plans during cancellation attempts.
Can I get help setting up Echurn?
Basic support included in all plans, with advanced support available in Premium tier.
Why use Echurn instead of building our own system?
Provides ready-made AI analytics, Stripe integration, and no-code tools to save development time.
Integrations
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