LiveX AI is a comprehensive AI agent platform designed for B2C enterprises to unify digital and physical customer experiences. It provides human-like AI agents that automate customer engagement across web, app, chat, voice, email, SMS, QR codes, kiosks, and holograms. The platform helps businesses resolve support issues, drive transactions, onboard users, and manage churn with a single intelligence layer that maintains context across all channels.
Key Features
- Digital AI Agents: Discovery Agent for AI search and recommendations, Sales Agent for agentic checkout, Support Agent for always-on support, Retention Agent for churn control, Human Copilot for real-time agent assistance, and Phone Agent for human-like voice resolution.
- Physical AI Agents: Hologram experiences for immersive interactions, interactive kiosks, and QR-based engagement that extend digital intelligence into the physical world.
- Unified Memory: A single AI data and action layer that connects all channels, so customers can seamlessly pick up interactions across devices and touchpoints.
- Deployment Flexibility: Supports cloud, on-premise, and hybrid setups with options for no-code onboarding, API integration, or full enterprise control. Most deployments complete in under 30 days.
- Integration Ecosystem: Pre-built connectors for major platforms including Shopify, Salesforce, Zendesk, Stripe, and others, enabling agents to take real actions like updating orders, processing payments, and modifying accounts.
- Enterprise Security & Compliance: Built on Google Cloud and NVIDIA with encryption, governance, SOC 2, HIPAA, GDPR, and ISO standards.
Use Cases
- E-commerce and SaaS companies automate support, billing, and renewals.
- Retailers deploy in-store kiosks and holograms to guide and convert customers.
- Sports and entertainment venues create interactive experiences with AI-powered holograms.
- News media deliver personalized content recommendations.
Who It’s For
B2C brands across industries—including retail, e-commerce, SaaS, hospitality, and media—that want to transform customer experience into a growth engine through human-like automation.
Key Benefits
- Unifies customer experience across all digital and physical channels
- Agents can perform real actions (update orders, process payments, etc.)
- Quick deployment with no-code options and API flexibility
- Enterprise security and compliance built-in
