Cast.app is an AI-powered customer success platform that automates post-sales revenue operations. It uses AI agents to deliver personalized business reviews, interactive Q&A, and lifecycle playbooks directly to customers, partners, and leadership—without requiring additional headcount. The platform pre-trains on millions of minutes of customer conversations and grounds every answer in real-time data from CRM, customer success, support, and product analytics to eliminate hallucinations and reduce latency. Key capabilities include AI-presented business reviews, a voice-enabled Ask Me Anything feature, full lifecycle agents for onboarding, adoption, retention, and expansion, and feedback and renewal intelligence. Cast.app supports delivery across in-app, email, and chat channels and is available in 17 languages. It integrates with existing tech stacks, connecting to 60+ native data sources, and enables customer success teams to scale their impact, increase net revenue retention, and drive revenue growth without linearly scaling team size. Trusted by enterprises such as HPE, Pure Storage, and Aruba, Cast.app helps organizations accelerate value realization and achieve measurable ROI.
Key Benefits
- Automates customer success to scale without increasing headcount
- AI agents grounded in CRM, CS, support, and product data reduce latency and hallucinations
- Delivers personalized business reviews and interactive Q&A for decision-makers and users
- Seamless omnichannel delivery via in-app, inbox, and chat with minimal code