Velaris

Velaris is an AI-native customer success platform designed to help teams manage, analyze, and automate customer relationships. It offers four core capabilities: View, which eliminates scattered notes for complete visibility; Analyze, which uses AI to gauge customer health and support data-driven decisions; Orchestrate, which automates low-value tasks like workflows and notifications; and Execute, which standardizes processes and manages projects. The platform integrates with over 70 tools out of the box, with options for custom integrations in about six weeks. It provides high-touch support including a dedicated customer success manager, a dedicated Slack channel, and weekly catch-up calls during and after onboarding. Velaris is ISO certified, SOC2 compliant, and GDPR compliant, ensuring data security. It is used by customer success leaders, managers, and executives to save hours weekly, uncover insights, and improve customer retention and growth.

Key Benefits

• AI-native platform built from the ground up
• 70+ pre-built integrations with custom options
• High-touch support including dedicated CSM and Slack channel
• Automates low-value tasks to save time