Toolbit.ai
Toolbit.ai
AI Customer SupportCustomer Success AutomationRevenue Retention

Cust

Automate personalized customer conversations to increase net revenue retention

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Cust

What is Cust?

Cust uses AI agents to handle customer success tasks like onboarding, feedback collection, and renewals. It replaces generic emails with personalized interactions that get high reply rates and actionable insights. This helps businesses retain and grow their customer base efficiently, boosting overall revenue.

Key Features of Cust

  1. 1

    Personalized Conversations

    Start one-to-one chats that achieve high reply rates for better engagement

  2. 2

    Automated Replies

    Handle customer responses automatically without needing manual intervention

  3. 3

    Insights Generation

    Gather unique insights from conversations to tailor customer experiences

  4. 4

    Playbook Execution

    Run upsell, renewal, and feedback plays to drive revenue growth

  5. 5

    Customer Segmentation

    Automatically categorize customers based on behavior for targeted actions

Cust AI Tool Use Cases

  • ๐Ÿค–
    Automate customer onboarding and activation
  • ๐Ÿ’ฌ
    Handle feedback and conversational insights
  • ๐Ÿ”„
    Manage renewals and upsell opportunities
  • ๐Ÿ“Š
    Segment customers for personalized experiences

Pros & Cons of Cust

Pros (4)

  • Achieves high reply rates (30%) with personalized interactions
  • Automatically handles customer responses to reduce manual work
  • Generates insights for better customer segmentation and personalization
  • Increases net revenue retention through automated playbooks

Cons (2)

  • Pricing scales with account numbers, potentially costly for very small teams
  • Primarily focused on customer success, not broader business functions

Cust's Pricing Plans

Foundation (Annual)

monthly (billed annually)
$3.99 per account

Features

  • Manage up to 100 accounts
  • Unlimited seats
  • We handle integrations & setup

Growth (Annual)

monthly (billed annually)
$2.40 per account

Features

  • Manage up to 500 accounts
  • Unlimited seats
  • We handle integrations & setup

Pro (Annual)

monthly (billed annually)
$2.00 per account

Features

  • Manage up to 1000 accounts
  • Unlimited seats
  • We handle integrations & setup

Foundation (Monthly)

monthly
$4.99 per account

Features

  • Manage up to 100 accounts
  • Unlimited seats
  • We handle integrations & setup

Growth (Monthly)

monthly
$3.00 per account

Features

  • Manage up to 500 accounts
  • Unlimited seats
  • We handle integrations & setup

Pro (Monthly)

monthly
$2.50 per account

Features

  • Manage up to 1000 accounts
  • Unlimited seats
  • We handle integrations & setup
For the latest pricing info, pleaseย visit the official website

More Info About Cust

Who is using cust?

This tool is best for:

  1. Customer Success Managers
  2. SaaS Businesses
  3. Subscription-based Companies

Cust's Tags

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๐Ÿš€ Cust Launch Badge

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