Unify customer communications with AI-powered contact center software
Collab brings together voice, chat, WhatsApp, and social media into one platform, so agents don't have to switch between tools. It uses AI to assist agents in real-time, making conversations smoother and more efficient. You can deploy it in the cloud, on-premises, or hybrid, giving you flexibility to run your contact center your way.
Connect all communication channels in one seamless platform
Provide real-time support to agents without interrupting conversations
Understand customer emotions and adapt responses in real-time
Drive agent engagement with goals and rewards
Seamlessly connect with Salesforce and other CRM platforms
This tool is best for:
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Collab can be integrated with these apps and services:
Recent data shows that Collab has 24.1K monthly visits (-6.0% decrease from the previous month), 36.0% bounce rate, and average 2.91 pages per visit.
Traffic is primarily driven by 6 different sources, with users from 5 countries worldwide, led by Portugal contributing 60% of total traffic. SEO performance is shown by 5 tracked keywords, with "collab" being the top-performing keyword with 254.5K monthly searches. See below for more info.
Monthly Visits
24.1K
Pages per Visit
2.91
Bounce Rate
36.0%
Average Time on Site
3m 43s
| SEO Keyword | Volume | CPC |
|---|---|---|
| collab | 254.5K | $1.44 |
| 1stream | 53.6K | $1.94 |
| collab lumine | 190 | - |
| collab inc | 320 | - |
| collab inc careers | 150 | - |
| Source | Traffic Share |
|---|---|
| Direct | 37% |
| Search | 50% |
| Social | 4% |
| Referrals | 8% |
| Paid Referrals | 1% |
| Country Name | Traffic Share |
|---|---|
 | 60% |
 | 10% |
 | 10% |
 | 7% |
 | 3% |
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