Kommunicate
Automate customer service with AI chatbots and email ticketing
Target Audience
- eCommerce support teams
- Healthcare providers
- Educational institutions
- Banking customer service
Hashtags
Overview
Kommunicate helps businesses provide 24/7 customer support using AI chatbots that handle FAQs, order tracking, and basic inquiries. The platform combines live chat with automated solutions, integrating with popular channels like WhatsApp and websites to reduce response times.
Key Features
AI Email Ticketing
Automatically categorizes and prioritizes customer emails
Generative AI Chatbot
Handles complex queries using advanced language models
Kompose Builder
No-code chatbot creation for non-technical teams
Omnichannel Messaging
Unifies WhatsApp, web, and app communications
Dialogflow Integration
Enhances NLP capabilities with Google's technology
Use Cases
Handle FAQ automation for eCommerce
Manage high-volume email tickets
Provide WhatsApp business support
Embed live chat in websites/apps
Create document-based chatbots
Pros & Cons
Pros
- Combines chatbots + live chat in one platform
- Supports generative AI for complex conversations
- Pre-built integrations for popular CRMs
- Claims to automate 80% of support queries
Cons
- Pricing targets enterprises (may be costly for startups)
- Requires Dialogflow for advanced NLP capabilities
Pricing Plans
Free
monthlyFeatures
- 100 conversations/month
- Basic chatbot
- Email support
Growth
monthlyFeatures
- Unlimited conversations
- AI email ticketing
- WhatsApp integration
- Priority support
Enterprise
monthlyFeatures
- Dedicated account manager
- SSO & advanced security
- Custom SLA
- Usage analytics
Pricing may have changed
For the most up-to-date pricing information, please visit the official website.
Visit websiteFrequently Asked Questions
Can I create chatbots without coding experience?
Yes, Kompose Builder offers no-code chatbot creation with pre-built templates
Which industries does this support best?
Optimized for eCommerce, healthcare, education, and banking sectors
How does it differ from other chatbot platforms?
Combines email ticketing with omnichannel chatbot support in one platform
Integrations
Reviews for Kommunicate
Alternatives of Kommunicate
Transform customer service with AI chatbots trained on your website and documents
Automate customer service operations with AI-powered ticket resolution and insights
Transform customer engagement with autonomous AI chatbots
Automate multi-platform customer support with AI-powered chatbots