Kommunicate is a customer support automation platform that helps teams reduce ticket volume using AI agents. The AI agent knows when to answer, when to escalate, and when to step aside, operating with clear boundaries. The platform offers a no-code AI agent builder (Kompose), generative AI chatbot, voice AI agent, AI email ticketing, FAQ chatbot, live chat, and omnichannel messaging. It integrates with popular tools like OpenAI, WhatsApp, Zendesk, Dialogflow, Salesforce, Moodle, HubSpot, Pipedrive, WordPress, Webflow, Wix, Squarespace, GoDaddy, Shopify, and provides mobile SDKs for iOS, Android, Flutter, React Native, and Ionic. Kommunicate serves industries including healthcare, education, banking, e-commerce, gaming, travel, telecom, and insurance. It is trusted by companies such as Rakuten, Amgen, San Jose Mineta International Airport, the UN Department of Safety and Security, Crunch, and Solides. The platform is enterprise-grade with ISO 27001, SOC 2, GDPR, and HIPAA compliance. Users can start with safe-to-automate conversations and scale as confidence grows, with a 30-day free trial and no credit card required.
Key Benefits
- AI agent knows when to escalate to human agents
- No-code chatbot builder available
- Omnichannel messaging support
- Enterprise-grade security compliance