Klink.cloud

Klink.cloud is a unified customer engagement platform that combines omnichannel support, telephony, and AI automation. It helps businesses manage live chat, messaging channels, and phone calls in one unified inbox. The platform features Kai AI Agent, which can automate up to 80% of customer support inquiries instantly, and includes workflow automation, API actions, and human handoff. Key capabilities include case management with SLA tracking, real-time analytics, virtual phone numbers or BYOC SIP trunking, and integrations with popular tools like HubSpot, Salesforce, Zoho, Shopify, Slack, Zapier, and Make. It also supports messaging channels such as WhatsApp and Viber. Klink.cloud is designed for customer support teams, contact centers, BPOs, and digital agencies seeking to improve response times and operational efficiency.

Key Benefits

• Unified inbox for all communication channels
• AI Agent automates up to 80% of support inquiries
• Integrates with popular CRM and productivity tools
• Real-time analytics and reporting dashboard