Empower customer support teams with AI-driven insights and automation
TheLoops helps customer experience (CX) teams work smarter using AI agents that automate repetitive tasks and predict service issues. It analyzes customer interactions in real-time to prevent escalations and improve satisfaction scores. The platform integrates with popular support tools to help enterprises maintain service quality while reducing costs.
Guides agents with real-time suggestions during customer interactions
Automatically categorizes support tickets for faster routing
Identifies at-risk interactions before they become crises
Prioritizes tasks based on business impact and urgency
Automates quality assurance checks for consistent service
Maintains SOC 2 Type 2, HIPAA, and GDPR compliance with enterprise-grade protections
Connects with 70+ business applications (specific platforms not listed)
Yes, offers Predictive CSAT scoring using real-time interaction analysis
This tool is best for:
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TheLoops AI for CX can be integrated with this app or service:
Recent data shows that TheLoops AI for CX has 6.1K monthly visits (58.9% increase from the previous month), 41.0% bounce rate, and average 1.86 pages per visit.
Traffic is primarily driven by 6 different sources, with users from 4 countries worldwide, led by United States contributing 61% of total traffic. SEO performance is shown by 5 tracked keywords, with "theloops" being the top-performing keyword with 310 monthly searches. See below for more info.
Monthly Visits
6.1K
Pages per Visit
1.86
Bounce Rate
41.0%
Average Time on Site
24s
| SEO Keyword | Volume | CPC |
|---|---|---|
| theloops | 310 | - |
| the loops | 520 | - |
| somya kapoor loops was born in india | 180 | - |
| the loops ai | 170 | - |
| the loops address | 60 | - |
| Source | Traffic Share |
|---|---|
| Direct | 43% |
| Search | 35% |
| Social | 11% |
| Referrals | 9% |
| Paid Referrals | 1% |
| Country Name | Traffic Share |
|---|---|
 | 61% |
 | 16% |
 | 12% |
 | 10% |
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